04 Dec Department/Division Strategic Planning
We can facilitate a retreat to develop an organizations strategic plan using Harvard’s Balanced Scorecard (BSC) approach used by over 50% large US firms. This includes the development or refinement of a vision, mission, goals, core principles, key performance indicators, initiatives for implementation, and an implementation plan. A unique planning process used to develop a comprehensive action plan and tactical implementation steps. Individual steps are listed, resources identified and dates agreed upon. Pilot areas are also selected. Balanced Scorecards guide the strategy and a Dashboard to track progress. A process for communicating changes is also developed. Part of this step also includes setting up benchmark visits to study exemplary performance at other locations.